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SHIPPING POLICY

A LEGAL DISCLAIMER

1. General Information

The information provided by MHL Jewelry Designs on our website www.mhljewelrydesigns.com is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.

2. Personal Use of Products

Natural stone jewelry is made from natural materials that may have unique characteristics, including variations in color, texture, and size. Each piece of jewelry is handmade; therefore, small imperfections may exist, which add to its unique character. By purchasing our products, you acknowledge that you have read and understood the nature of these variations.

3. Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information shared on this website regarding the benefits of natural stones is based on beliefs and traditions, not scientific evidence. Always consult a qualified health provider with any questions you may have regarding a medical condition or before starting any new health regimen.

4. Limitation of Liability

To the maximum extent permitted by law, MHL Jewelry Designs shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, our website or products. We shall not be responsible for any damages resulting from your reliance on any information provided on our website.

5. External Links

Our website may contain links to third-party websites not controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of or reliance on any such content or services.

6. Changes to the Disclaimer

We reserve the right to update or modify this Legal Disclaimer at any time without prior notice. The most current version will be posted on our website. Your continued use of the website after any changes constitutes your acceptance of the updated disclaimer.

7. Contact Us

For any questions regarding this Legal Disclaimer or our practices, please contact us at:

MHL Jewelry Designs
mykeharrislong57@gmail.com
4042906263

SHIPPING POLICY

Effective Date: October 2020

At MHL Jewelry Designs we are committed to providing you with a smooth and efficient shopping experience. Below are the details of our shipping policy.

1. Processing Time

All orders are processed within  2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery during peak seasons or holidays.

2. Shipping Methods and Rates

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days. Rates vary based on destination and order total.

  • Expedited Shipping: Delivery within  2-3 business days. Rates will be calculated at checkout.

  • International Shipping: Delivery times vary by country. Rates will be calculated at checkout.

Shipping costs will be calculated and displayed at checkout based on the shipping method chosen and your location.

3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track your order through the link provided in the email.

4. Shipping Restrictions

Currently, we only ship to addresses within [insert regions or countries you ship to, e.g., the United States, Canada, etc.]. Unfortunately, we do not ship to P.O. Boxes or military addresses (APO/FPO).

5. Customs and Duties (for International Orders)

For international orders, you may be responsible for additional customs fees, tariffs, taxes, or duties that may be applicable in your country. These charges are determined by your local customs authority, and we recommend contacting them for more information on potential fees prior to placing your order.

6. Damaged or Lost Items

If your order is damaged during shipping, please contact us within [insert time frame, e.g., 48 hours] of receiving your order. We may require photographic evidence of the damage for our records.

If your order has not arrived within the expected time frame, please check the tracking information. If your item is deemed lost by the shipping carrier, please contact us at mykeharrislong57@gmail.com for assistance.

7. Changing Delivery Address

Please ensure that your delivery address is correct at checkout. Once your order is placed, we cannot change the delivery address. If you notice an error, please contact us immediately at mykeharrislong57@gmail.com

8. Customer Service

If you have any questions about your order or our shipping policy, please feel free to reach out to us:

MHL Jewelry Designs
mykeharrislong57@gmail.com
4042906263

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